Customer service for business customers

Our customer service assists you with all matters related to L&T's services nationwide.

Chat with us

Chat is the best channel for handling quick inquiries and orders! You can use the chat around the clock. Our customer service team is available on chat during office hours.

Open chat by clicking the icon on bottom right corner.

Use our digital channels

As our waste management business customer, you can easily place additional orders and check emptying schedules through our digital services.

For urgent matters, we recommend contacting us by telephone. You can reach our phone customer service on weekdays from 7 AM to 5 PM. At other times, your call will automatically be transferred to our emergency service.

Digital channels for waste management business customers

Oma L&T

In the Oma L&T service, you can:

track the collection schedule and see potential exceptions
make changes to the service and request quotes for new services
easily interact with customer service chat

Raksanappi

In the Raksanappi service, you can:

order deliveries, emptyings, relocations, and pickups of waste containers
check upcoming orders and their times
check sorting instructions and plans for the construction site, as well as electronic transfer documents

Ympäristönetti

In the Ympäristönetti service, you can:

check waste quantities, recycling rates, and costs
obtain the statutory waste ledger, which you can also download for yourself
monitor the environmental impacts of waste management and compare them to industry averages

Business customers service number